Product Manager - Experts & Artificial Intelligence
Curated
Software Engineering, Product
San Francisco, CA, USA
Posted on Friday, May 12, 2023
Curated is on a mission to help people find exactly what they’re looking for
Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America’s biggest community of Real Experts
Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.
It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.
Product Manager - Experts & Artificial Intelligence
About the Expert Platform team
The Expert Product team focuses on building the technology that empowers experts. We own the end-to-end expert user journey from acquisition and orientation, to marketplace dynamics, to the expert-facing application our experts use to chat with consumers. Our aim is to build Curated into the best place for experts to monetize their passions.
With the emergence of quality LLMs, the Expert Product team is taking rapid steps to empower experts with AI. We have a unique dataset derived from hundreds of thousands of deep conversations and product recommendations that positions us well to build first-to-market experiences for expert-assisted shopping. LLMs are already helping improve expert efficiency and customer experiences on Curated, and we’re looking for the right leader to help us shape the strategy and vision going forward.
Your Responsibility
As a product leader working directly with the leadership team, you'll own the strategy, roadmap, and execution of new product features to make experts more productive and successful, with a special focus on AI. From improving core workflows to delivering brand new ideas, you’ll have a high level of responsibility to lead every phase of the product lifecycle: defining success, research and analysis, product design & development, testing, go-to-market, evaluation and iteration. This is an opportunity to take a leadership role as part of the AI transformation shaping our industry.
Your Qualifications
- 7+ years of experience working in product development as a product manager, software engineer and/or data scientist
- 3+ years of product management experience, leading end-to-end product delivery
- Able to work in-person in our San Francisco (SOMA) office at least one day per week (free & secure parking provided)
- Experience conceiving and delivering products powered by machine learning (ML), search & recommendations, natural language processing (NLP) and/or generative AI (large language models / LLMs), or other types of data intensive systems
- Proficient with SQL and experienced writing queries and digging into data
- Strong verbal and written communication skills
- Strong organization and follow-up skills, with proven ability to manage multiple, competing priorities simultaneously
- Experience delivering software product and services in fast-paced, high-growth environments
- Strong user experience background. Passionate about talking directly with users to get feedback and iterate
- Strong use of analytics, user research, A-B testing, and business analysis to back up assumptions, drive decisions and improve products
“Nice-to-Have” for this role
- E-commerce, retail, and/or marketplace experience
- Computer science background and/or experience as a software engineer
- Passionate about AI
- Founded a startup / experience as a leader at an early stage startup
While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!
About Curated
Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.
Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.
Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.
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