Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations.
We’re growing fast! Spun out of the Stanford AI lab and chaired by Google-X founder Sebastian Thrun, Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300%! We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors and advisors including Andreessen Horowitz, Greylock Partners, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Verizon, and Mutual of Omaha and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few. We have huge ambitions and are looking for stellar candidates who have an entrepreneurial mindset and are excited to use cutting-edge AI to solve real-world business problems.
We’re looking for a Senior Product Manager who will be part of an innovative team and company, building out next generation contact center AI products - with a focus on our Post Call Coaching and Insights product. The ideal candidate should have experience in visualizing data at scale to drive business insights and or using insights as the basis for coaching, particularly for enterprise SaaS customers. Experience with contact centers is an additional bonus. This role requires being able to work with multiple cross functional teams participating in strategic initiatives in a collaborative environment.
We want someone who is not afraid to think outside the box and think on their feet as things get thrown at them. Cresta’s product managers work closely with a range of customer personas (from executive leaders to supervisors and agents) and internal stakeholders to develop creative solutions to complex problems.