QA Manager (Berlin)
Cresta
Quality Assurance
Berlin, Germany
Posted on Tuesday, January 10, 2023
Are you interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster, and 10x better. We apply AI to improve Call Center operations using our real-time coaching platform. We provide dynamic, live guidance to every agent based on the best practices of the top performers.
We are a Silicon Valley company, spun out of the Stanford AI lab and are co-founded by Sebastian Thrun, who is the most successful German in Silicon Valley (co-founder and CEO of Google-X, Waymo, Udacity, Kitty Hawk, and more). Cresta launched in 2020. Since then, we’ve grown revenue and our team by 300% and became officially a Unicorn. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, top-tier investors, and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Porsche, Holiday Inn, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner to name a few.
We are growing our engineering team in Germany / Berlin. You are welcome to join us to develop great products in an exceptional team.
As a QA manager, you will own the QA for the full suite of connected web and desktop applications. We believe in automation and are developing our e2e test automation framework. With a team of QA engineers, you will successfully apply automated testing and manual testing where needed. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.
What You'll Do:
- Work with product management and software developers to identify the need to extend or adjust test cases
- Decide what can be automated and what needs manual testing and coordinate the testing and development of automation
- Find the right balance to cover the essential features of our highly configurable product while limiting the effort and response time to adjust test cases when features are changed
- Create, enhance, debug, and run test cases: Be a role model and provide best practices for the QA team
- Create test plans that include manual and automated tests
- Setup and manage the regular test execution
- Setup reporting and dashboards that show the system status at any given time including drill-down to identified issues
- Integrate automated QA into the CI/CD process
- Cover UI-based e2e functional and load testing
- Potentially also API-based integration testing
- Setup the process for change management in QA
- Define the process for collaboration with developers about identified issues
- Establish best practices for 1st level analytics of issues that are identified by internal tests or reported by customers
- Setup and reporting of health status tests for production systems
What We Look For:
- Senior Level
- Computer science background
- Profound experience in QA for complex web applications
- Extensive experience with QA automation
- A self-starter that can own the full QA process and lead the effort to get to a fully automated QA
- Ability to define comprehensive test cases as replacement of a system specification
- Excellent analytical skills to understand the products, the customer-specific product environments, and the QA needs
- A good understanding of the development life cycle
- Good software development skills, preferably including Java Script
- Great communication skills, so you can align with Cresta product management and software developers to match their needs
- Ability to work in a fast-paced environment where features change fast and the spec is sparse and your judgment is needed to define what needs to be covered by tests and what not
- Enough confidence to have your ideas challenged without feeling like you're being challenged
If you love a challenge, want to make an impact with an amazing product, and love to work with other exceptional engineers, then you should join us. We pay an attractive salary and with the Cresta stock options, you can benefit from the company growth and make more money than ever.
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