Leave & ADA Specialist
Convoy
Remote
Posted on Saturday, April 29, 2023
Convoy is the nation’s leading digital freight network. We build technology to find smarter ways to connect shippers with carriers while solving some of the toughest problems in the 800-billion-dollar freight industry. We move millions of truckloads across the country through our interconnected network - saving money for shippers, increasing earnings for drivers, and avoiding unnecessary carbon waste for our planet (~9 million lbs of total carbon emissions to date!).
We’re proud to work with fortune 500 shippers like Home Depot and LG Electronics, and to be backed by world-class investors, including Y Combinator, Greylock, and others. Come learn what it’s like to work on complex problems in a massive industry at the center of our economy.
At Convoy, we believe that varied backgrounds, experiences, voices, and perspectives are key to innovation. Research shows that, all too often, candidates from underrepresented backgrounds don’t apply for roles unless they meet all the criteria. We invite you to apply, even if you don’t meet all the items included here. We’d love to learn about your unique experience and how you might shape the future of Convoy.
Work Remotely: This role supports working remotely from one of the following states: Arizona, California, Georgia, Illinois, Michigan, Missouri, New York, Oregon, Texas, and Washington.
Your Impact at Convoy:
- Manage leave of absence (LOA) and ADA accommodations cases, ensuring accurate and consistent data across multiple systems
- Interpret and administer leave programs and policies in accordance with the applicable Federal and State employment laws (FMLA, ADA, WA PFML, CFRA, NYPFL, Pregnancy Discrimination Act, etc.)
- Support workplace accommodation requests for employee health conditions
- Conduct intake meetings with employees and people managers to understand requests and evaluate eligibility
- Facilitate the interactive process of accommodations with internal stakeholders
- Create and improve existing processes with focus on efficiency, documentation and scale
- Dedication to preserving confidentiality of employee medical documentation and other employee personnel information
- Provide regular leave and accommodation status updates to people team, managers, legal and payroll through leave/ada lifecycle
- Calculate employee pay in accordance with company paid policies and state programs, if applicable.
- Educate managers and cross functional partners on compliance and processes, including creation of resources and leading trainings
- Identify trends and appropriately escalate matters when necessary
- Maintain up to date information databases for employees, managers and partners
- Configure, prepare, run and distribute ad hoc data reports
About You:
- 6+ years of leave of absence and ADA case management experience
- Competitive Analysis: Knowledge of leave and accommodation requirements and other legal protections afforded by the ADA, FMLA, and other applicable laws
- Managing Partner Relationships: Experience working cross functionally, particularly partnering with legal/compliance, payroll and the People team
- Process Improvement: Experience with scaling processes, including automation and systems improvements
- Maintaining Application Systems: Workday or other HRIS experience
- Customer Service: Ability to handle complex employee issues with confidentiality and discretion
- Business Writing: Strong documentation and record-keeping skills
Successful Convoyagers share these traits:
- We’re passionate about solving complex problems, and get excited about diving deep to understand an issue
- We aren’t defined by our titles, we do what’s needed to prioritize our customers
- We support others through change and uncertainty, and stay the course when things get challenging
- We believe in our mission, and the potential for impact in our space.
Pay & Benefits:
The salary for this role in the state of Washington is between $78,000 - $109,200. This range depends on factors including but not limited to applicant’s location, skills, prior relevant experience, and leveling.
We want our employees to have a stake in Convoy’s success, so full-time employees are also eligible to receive equity grants. Additionally for certain roles, employees may be eligible to earn incentives in the form of commissions, depending on the terms of the plan and the employee’s role.
Convoyagers and their families’ well-being is critical to our culture:
- You’re Covered: 100% premium coverage for employee health insurance premiums and 85% premium coverage for dependents. On-demand primary care.
- Recharge: Exempt employees have flexible time off, non-exempt employees accrue PTO (approximately 11+ days per year, based on accrual), and all receive an additional 9 paid holidays per year.
- Time to bond: We offer 16 weeks of parental leave for both caregivers. We also offer family planning benefits through Progyny (can be used towards fertility preservation, IVF, adoption/surrogacy reimbursement).
- Take Care: We offer 16 free sessions per year for guided self-care with a coach, therapy, and other wellness tools through Lyra.
- Support the Unexpected: We offer backup childcare and adult/elder-care options through Bright Horizons.
- Plan ahead: Our 401K plan makes it easy to save for retirement. You can also utilize HSA and FSA options in our health plans.
- Get there sustainably: Public transportation (Orca or Marta card provided in eligible locations) and commuter benefits.
Convoy is an equal opportunity employer, and we welcome applicants from all backgrounds. If you’re excited to join the ride, we’d love to hear from you!
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